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Terms and Conditions

1. Use of the website

This website is owned and operated by Dr. Oetker (UK) Ltd ("we," "us" or "our").

By accessing this website, you agree to be bound by the Terms and Conditions set out below, please read them carefully. We may change our Terms and Conditions at any time and it is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. If you do not agree to any of the Terms and Conditions, then you must immediately stop using this website.

References to this website in these terms and conditions apply to this website however you access it, including accessing this website through our mobile applications or a version of this website optimised for use on mobile devices.

Any questions regarding these Terms and Conditions should be directed to:
Data Protection Team
Dr. Oetker (UK) Ltd
4600 Park Approach
Thorpe Park
Leeds LS15 8GB

E-mail: [email protected]
Telephone number: +44 1772 643 400

2. General

We reserve the right to:

  • Modify or withdraw, temporarily or permanently, this website (or any part of it) without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and
  • Change the Terms and Conditions from time to time.

Dr. Oetker (UK) Ltd has taken every care in the preparation of the content of this website. However, except to the extent required by applicable law or as otherwise set out in these Terms and Conditions, Dr. Oetker (UK) Ltd does not represent or warrant the accuracy or reliability of any of the information or content about any products or services contained on, distributed through, or linked, downloaded or accessed from this website.

In so far as is permitted by law, Dr. Oetker (UK) Ltd excludes liability for any claims, losses, demands, or damages of any kind whatsoever with respect to the website including, direct, indirect, incidental, or consequential losses, or damages, whether arising from loss of profits, loss of revenue, loss of data, loss of use or otherwise and whether or not the possibility of such loss has been notified to us. This will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise. Nothing in these Terms and Conditions limits our liability for fraud or death or personal injury resulting from our negligence. If you are a consumer your statutory rights are not affected.

3. Linking

Certain links in this website will lead to websites which are not under our control. When any of these links are activated you will leave our website and we have no control over and will not accept responsibility, or liability, for any material or service contained on any website which is not under our control. The existence of any links on our website does not represent any endorsement or other acceptance of responsibility or liability by us for any products or services provided or available on such sites. We accept no responsibility whatsoever for the accuracy, copyright compliance, legality or decency of any information, material or other content contained in websites linked.

All information or content transmitted by any functionality made available on this website (including any mobile applications or a version of the website optimised for use on mobile devices), including online invitations, e-cards, email, social sharing or send to a friend functionality are the responsibility of you, the sender. You confirm that by using this service you will not transmit any material which could be considered offensive, obscene or otherwise objectionable. We cannot be held liable either directly or indirectly for the content of any such functionality, nor for any loss nor damage of any kind which you may incur as the result of your use of this service. You agree to us for any such loss which may have occurred.

If any provision of these disclaimers and exclusions are considered to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Nutritional information
We have produced nutritional information on this website for the general information of the public. It contains information gathered from various sources and, although we believe that it is accurate at the time of publication, to the extent permitted by applicable law we accept no responsibility for and makes no representation or gives any warranty or undertaking express or implied as to the accuracy or completeness of the information.

Promotional terms used on the website
We often use certain terms and promotional features on our website, which have the following meanings:
"Advertising promotions" relate to promotional content that we have created.
The images on our websites are provided to help you to recognise our products. Sometimes we may redesign and improve our packaging, so the images may not reflect exactly the pack that you see in stores when you buy our products.

4. Registering to use our website

In some instances, consumers will be required to register to use the services available from our website. By registering on our website, you agree to these Terms and Conditions and agree that:

  • The personal information that we ask you to provide when you register as a customer is true, accurate, current and complete in all respects and that you are over 16 years of age.
  • You will notify us immediately of any changes to the personal information by contacting [email protected]

5. Privacy Notice

We will treat all of your personal data as confidential. We will keep it on a secure server and fully comply with all applicable privacy and data protection regulations. For more information about how we use your personal data please read our privacy notice here. 

6. Cookies

Please see our cookie policy to learn more about what cookies we use and how and why we use them.

7. Use of our website on mobile devices

This section of the Terms and Conditions applies (in addition to the remaining Terms and Conditions) when you access this website using a mobile application or a version of this website optimised for use on mobile devices. If you do not agree to be bound by any of these Terms and Conditions, you may not use or access our website in its mobile device version and should, if applicable, delete any mobile application used.

When you access our website using a mobile device you are responsible for any carrier or other data charges incurred when using it, and we will not be liable for any charges you incur.  We recommend you check with your network provider if you are unsure of the charges that may apply.

As we have no control over your device's network connection, except to the extent required by applicable law or as otherwise set out in these Terms and Conditions, we do not represent or warrant that any information is correct or up to date.

8. Intellectual Property Rights

All copyright, trademarks and other intellectual property rights in all logos, designs, text, images and other materials on our website are owned by Dr. Oetker (UK) Ltd or appear with the permission of the relevant owner. Those works are protected by copyright and trademark laws and treaties around the world. All such rights are reserved.

Dr. Oetker (UK) Limited is registered in the UK under company registration number 4293376. Our registered office is 4600 Park Approach, Thorpe Park, Leeds, West Yorkshire LS15 8GB.
VAT registration number 789096953